Our experience at your convenience

How does it works ?

Do you have a problem with your e-bike? STEPfix will come to your home (or office) and repair your bike on the spot, or bring it back to you the next day latest. Fixed monthly prices for convenience.

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Choose your package

Select your preferred solution between our 3 tailored offers
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Book your free maintenance

Our expert technicians will come to you for an all-included maintenance
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Enjoy the discount

Get preferential rates on our repair services (including logistics)

Occasional Rider

14€/month

1 Free maintenance/year
       (including free on-spot service)
 
15% discount on all repairs (labor & parts)
 
No logistic fees on the 1st repair 
 
Priority for booking
 
72h service time guarantee
  
  
 
 

Regular Rider

18€/month

2 Free maintenances/year
       (including free on-spot service)
  
20% discount on all repairs (labor & parts)
 
No logistic fees on the 1st repair 
 
Priority for booking
 
48h service time guarantee
 
 

Pro Rider

24€/month

2 Free maintenances/year 
       (including free on-spot service)
 
25% discount on all repairs (labor & parts)
 
No logistic fees on the first 2 repairs 
 
First repair free (up to 60€)
 
Priority for booking
  
24h service time guarantee
 
 

Why choose STEPfix ?

You never have to worry about a broken e-scooter or e-bike again

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Transparency

All our prices are fixed and known in advance. When one of our partners comes
to your spot, there won't be any unpleasant surprises.

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Convenience

We want to make your life easier, so no
need to search, move, and wait for your
repair! We'll come to you - now in Brussels, Walloon Brabant, Flemish Brabant and Antwerp.

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Quality

We performed thousands of repairs on
mainstream and niche e-scooter and e-bike brands. We guarantee that our partners
are experts on these devices.

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Experience

Thanks to STEPfix, you will benefit from our know-how of over 4000 repairs of
e-scooters and e-bikes. We put our experience at your service

What our customers say

Very satisfied with their service (my scooter has had good maintenance and drives like new again) and their personal approach! I definitely recommend it!⭐⭐⭐⭐⭐
~ Tom D.

Testimonial_1

I came at 4 pm for a repair. I was taken care of straight away and even the boss himself took care of it because the mechanic was not available at that time. Super professional service, fast, nice. Thank you very much.
~ Renaud L.

STEPFix Testimonial 2

 

Quick handling of the problem, and a nice welcome. I waited 5 min for a battery change .. book an appointment  and STEPFix takes care of you 😉 Price is very good ✅ I highly recommend: easy access 5 min from the motorway exit. Thanks to STEPFix my son was able to go to his hockey practice this afternoon. 🏑
~ Philippe

STEPFix - Testimonial 4

 

Very good service, wonderful welcome, very professional and reasonably priced. I would recommend it.
~ Chayma D.

STEPFix - Testimonial 3

 

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starts review  4.7/5

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starts review  4.7/5